Refund Policy

1. All Payments Are Final

Fantazina does not accept refund requests. Once a payment is completed successfully, it is final and cannot be reversed or refunded.

We understand that mistakes, unexpected circumstances, or technical payment issues can happen. Although completed payments remain non-refundable, we encourage you to explain the issue to our support team so we can understand what happened and help where possible.

2. Review Before Paying

Before paying, you are responsible for reviewing the league details, configuration, price, and applied discount. By confirming payment, you accept that the amount paid is non-refundable.

3. League Changes and Deletion

Changing, closing, ending, or deleting a league after payment does not create a right to a refund. Payments remain non-refundable if you stop using the Platform or paid league.

4. Contact Support About an Issue

If a payment was processed incorrectly, you paid by mistake, or exceptional circumstances affected your purchase, contact [email protected] with the relevant league and transaction details.

We will listen, review the situation, and try to resolve the underlying issue. However, contacting support or receiving a review does not guarantee a refund or change this non-refundable policy.

5. Acceptance of This Policy

By completing a payment, you confirm that you have read, understood, and agreed to this Refund Policy.